Service Request & Reported Issue
Issue Description
DC SPD tripped and fuse blown following local grid spike.
CategoryMCB / Tripping / Earth Fault
Warranty StatusFree Warranty Claim
Service Cost / Spares₹850
Resolution, Approval & Customer Sign-Off
Resolution Completed
Replaced blown 1000V DC surge fuse, inspected earthing pit resistance (measured 2.4 ohms, safe). System tested and generating 4.2 kW normally.
Customer Sign-Off ByVikram MalhotraSigned on 04 Sept 2026
Reviewed & Approved BySunita Sharma Technical Audit Passed
Automated Customer WhatsApp Dispatched
Formal completion confirmation was sent to +91 98901 23456 with technical resolution notes and sign-off verification.
Customer & Site Details
Anjali Rao
+91 98901 23456
Villa 12, Amar Serenity, Baner-Pashan Link Road, Baner, Maharashtra - 411045
Field Engineer Assignment
I
Imran SheikhSite Engineer
Inspection Date:2026-09-04
Time Window:09:30